University of Novi Sad Technical faculty "Mihajlo Pupin" Zrenjanin


Mastering oral communicative skills related to general English and English for special purposes i.e. business on advance level. The students should develop confidence and fluency in oral communication. They should also be able to transfer tasks directly to their own immediate environment, their home, their studies and their work. Topics that are covered are as follows: business manners, cultural diversity and socializing (building a relationship, culture and entertainment), telephoning (preparing a call, leaving and receiving messages, making arrangements), presentations (planning, techniques, preparing, describing, summarizing), meetings (effective meetings, chairing, and participation), negotiations (types, preparation). 


General information

Study program: Industrial Management, Master studies


Semester: 1

Lectures: 1

Exercises: 1



Erika Tobolka, English teacher



Course books

  1. Sweeny S., English for Business Communication, Cambridge University Press, 1997.
  2. Badger J. Everyday Business English, Longman, 2003.