| Call for papers | 
          	 	
          	
            	
            | ICT SME 2011 call for papers 
               | 
          	 
          	 
            	|   | 
          	 
			
            	| Conference Date | 
          	 	
          	
            	
            |  22 September 2011 | 
          	 
          	 
            	|   | 
          	 
			
            	| Venue | 
          	 	
          	
            	Hotel Izvor 
              Arandjelovac, Serbia | 
          	 
          	 
            	|   | 
          	 
			
            	| Organizer | 
          	 	
          	
            	 Technical Faculty "Mihajlo Pupin" Zrenjanin University of Novi Sad Serbia | 
          	 
          	 
            	|   | 
          	 
			
            	| Important dates | 
          	 	
          	 
            	|   | 
          	 
			
            	
					Submission of papers:  
              August 10, 2011 
              		 
              		Notification of acceptance: 
              August 25, 2011 
              		 
					Final papers: 
              September 10, 2011 
              		 
					Registration: 
              September 20, 2011 
					 
              		Final program: 
              September 20, 2011 
				 | 
          	 
          	 
            	|   | 
          	 
			
            	| Contact | 
          	 	
          	
            	
            | ictsme2011@tfzr.rs | 
          	 
          	 
            	|   | 
          	 
		 
	   | 
        | 
		
			
				
            		
              			Proceedings 
						Proceedings 2011 
              			Final program
						
						
              
                 
                  |   Thursday, 
                      September 22nd, 2011, Hotel “Izvor”, Arandjelovac*  | 
                 
                 
                  | 10.00-10.30 | 
                  Registration of the participants | 
                 
                 
                  | 10.30-10.40 | 
                  Opening of the ICT for SME Conference – Welcome 
                    speech | 
                  Prof. dr Miodrag Ivković, Chairmen of the Organizing 
                    Committee  | 
                 
                 
                  | 10.40-11.30 | 
                  Invited Keynote speakers (15 minutes each) 
                    Chairman: Slobodan Janković | 
                 
                 
                  | Using business management flight simulatiors as a teaching 
                    tool for entrepreneurs | 
                  Mirjana Pejic Bach, Faculty of Business & Economics 
                    – Zagreb, Department of Informatics, University of Zagreb, 
                    Croatia | 
                 
                 
                  | Model Driven Architecture is a Complex System | 
                  Evgeny Aleksandrovich Cherkashin, Institute of System Dynamics 
                    and Control Theory SB RAS, Irkutsk, Russia | 
                 
                 
                  | IS/ICT of an SME in Auto Transport Services | 
                  Snežana Pantelić, The Mihailo Pupin Institute, Belgrade, 
                    Serbia | 
                 
                 
                  | 11.30-12.00 | 
                  Coffee break | 
                 
                 
                  | 12.00-13.00 | 
                  Presentations of the participants (Session 1) | 
                 
                 
                  | 13.00-14.00 | 
                  Presentations of the participants (Session 2) | 
                 
                 
                  | 14.00-15.00 | 
                  Lunch | 
                 
                 
                  | 15.00-15.30 | 
                  Poster session 1 | 
                 
                 
                  | 15.30-15.45 | 
                  Coffee break | 
                 
                 
                  | 15.45-16.15 | 
                  Poster session 2 | 
                 
                
                  | 16.30 | 
                  Conference closure | 
                 
               
              *Hotel Izvor, Mišarska bb, 34300 Aranđelovac, Serbia
              12.00-13.00 Session 1
              
                 
                  Chairman: 
                      Evgeny Cherkashin   | 
                 
                 
                  | CAN Based Embedded Systems for Vehicle Applications | 
                  S. Balasubramanian, Amalgamations Group Pltd., 
                    Reg. Office: 862, Anna Salai, 600 002 Madras 
                    S. Janković, University of Novi Sad, Technical Faculty “Mihajlo 
                    Pupin”, Zreanjanin, Serbia | 
                 
                 
                  | Business In Serbia Presented Through The Relationship With 
                    E-Administration And Individual | 
                  Aleksandar Grujić PhD, Ombudsman of Novi Sad, Novi Sad, 
                    Serbia 
                    Ozren Uzelac MA, Faculty of Economy in Subotica/ University 
                    of Novi Sad, Subotica, Serbia | 
                 
                 
                  | Technology Solutions to Support Implementation of the Serbian 
                    SME Development Strategy | 
                  Henry Barnard, Inteleksija, Sopot, Serbia | 
                 
                 
                  | Bricolage approach for the software development in SMEs 
                    -Case study of simulator manufacture | 
                  Radoslav Stojic, Faculty of Information Technologies, Belgrade, 
                    Serbia 
                    Olga Timcenko, Aalborg University, Copenhagen, Denmark | 
                 
                 
                  | Transformation of coordinates from local to global coordinate 
                    system and visualization of data by using Google Earth | 
                  Nenad Berić, Miro Govedarica and Đorđe Pržulj, University 
                    of Novi Sad, Faculty of Technical Sciences, Novi Sad, Serbia | 
                 
                 
                  | Introducing Innovative Features into IPTV Environment | 
                  E. Stojmenova, B. Imperl ,Iskratel, Ltd., Kranj, Slovenia 
                    M. Pogačnik, University of Ljubljana, Ljubljana, Slovenia | 
                 
                
                  | Strategic Directions Of E-Commerce Development In The Republic 
                    Of Serbia | 
                  Jelena Končar, Goran Vukmirović, Ekonomski fakultet Subotica, 
                    Serbia | 
                 
               
              13.00-14.00 Session 2
              
                 
                  Chairman: 
                      Snežana Pantelić   | 
                 
                 
                  | Internal control and auditing of accounting-information 
                    systems | 
                  Srdjan Lalić, Ivan Mirović, Faculty of Business 
                    Economics Bijeljina, Istocno Sarajevo University, Bosnia and 
                    Herzegovina 
                    Nevena Perić, General Office of Republic Srpska Public Sector 
                    Auditing, Bosnia and Herzegovina | 
                 
                 
                  | Digital Multimedia Technology To Support Serbian SME’s | 
                  Zlatibor Ljubinković, Joint-Stock Company ”Serbian Railways” 
                    Belgrade, Serbia | 
                 
                 
                  | Implementation of Electronic Customer Relationship Management 
                    in Bank | 
                  Đorđe Lazić, Secondary School of Economics, Bijeljina, Bosnia 
                    and Herzegovina 
                    Jelena Lazić, UniCredit Bank, Mostar, Bosnia and Herzegovina 
                    Brankica Njeguš, Secondary School of Economics, Bijeljina, 
                    Bosnia and Herzegovina | 
                 
                 
                  | Engineering Applications of Computer Aided Design for Spatial 
                    Transition Curve | 
                  Luka Lazarević, Zoran Popović, Leposava Puzavac, University 
                    of Belgrade, Faculty of Civil Engineering, Belgrade, Serbia | 
                 
                 
                  | Organizational knowledge management conception from the 
                    perception of employees | 
                  Dejan Savičević, Darko Dražić, Preshool Teacher Training 
                    College, Sremska Mitrovica, Serbia 
                    Budislav Suša, Faculty of Management, Novi Sad, Serbia | 
                 
                 
                  | Software maintenance support activities: Challenges for 
                    very small software companies | 
                  Zeljko Stojanov, University of Novi Sad, Technical Faculty 
                    “Mihajlo Pupin”, Zrenjanin, Serbia | 
                 
                 
                  | Optimization methods and techniques applicable to food production 
                    in irrigation in Serbia | 
                  Tihomir Zoranovic, S. Potkonjak, Faculty of Agriculture, 
                    Novi Sad, Serbia 
                    Ivana Berkovic, University of Novi Sad, Technical Faculty 
                    “Mihajlo Pupin”, Zrenjanin, Serbia | 
                 
               
              15.00-15.30 Poster session 1
              
                 
                  Chairman: 
                      Dragica Radosav, Brtka Vladimir   | 
                 
                 
                  | On the Test Driven Development in the Small 
                    Development Teams | 
                  Aleksandar Bulajic, IBM Denmark, Copenhagen, 
                    Denmark 
                    Radoslav Stojic, Metropolitan University, Belgrade, Serb | 
                 
                 
                  | Computer Support Agency Operations For Freight Traffic | 
                  Srđan Manić dipl.saob.inž, Joint Stock Company Railways 
                    of Serbia, Serbia | 
                 
                 
                  | Automation of records of production activity of organization 
                    due to application of M-way tree structure | 
                  Darko Dražić, Dejan Savičević, Preschool Teacher Training 
                    College, Sremska Mitrovica, Serbia | 
                 
                 
                  | The Database for Technical Regulations in the Area of Railway 
                    Infrastructure | 
                  Z. Popović, L. Lazarević L. Puzavac, University of Belgrade, 
                    Faculty of Civil Engineering, Belgrade, Republic of Serbia | 
                 
                 
                  | On – Line Is Operational Tracking And Management Of Railway 
                    Traffic | 
                  Ranko Vukobrat, Sasa Zoroski, Dragan Rankovic, JSC “Serbian 
                    Railways”, Novi Sad, Belgrade, Serbia 
                    Slavko Veskovic, Milan Markovic, Faculty of Traffic, Belgrade, 
                    Serbia | 
                 
                 
                  | Validation Of Trigger Points On The Railway Road Crossing | 
                  Jovo Milanovic, Ranko Vukobrat, Traffic engineer, JSC "Serbian 
                    Railways", Section of Infrastructure node Novi Sad 
                    PhD Gordana Stojic, PhD Elias Tanackov, Faculty of Technical 
                    Sciences, Novi Sad | 
                 
                 
                  | Application Learning Content Management Systems, Virtual 
                    Classroom And M-Learning In Enterprises | 
                  Muzafer Saračević, Faculty of Science and Mathematics, University 
                    of Niš, Serbia 
                    Esad Međedović, Technical Faculty Čačak, University of Kragujevac, 
                    Serbia 
                    Sead Mašović, Faculty of Science and Mathematics, University 
                    of Niš, Serbia 
                    Faruk Selimović, Department for Computer Sciences, University 
                    of Novi Pazar, Serbia 
                    Hamza Kamberović, Faculty of Science and Mathematics, University 
                    of Niš, Serbia | 
                 
                 
                  | Natasa Aleksic, High Technical School of Professional Studies 
                    Kragujevac, Serbia | 
                  Effect And Use Of Internet And Media To Marketing And Customer 
                    Impulsive Behavior | 
                 
                 
                  | Impact of information technology on organizational culture | 
                  Džemail Zornić, Internatinal University of Novi Pazar, Department 
                    for Comuter Science 
                    Šemsudin Plojović, Enis Ujkanović, Internatinal University 
                    of Novi Pazar, Department for Economics 
                    Lejla Ribić, Internatinal University of Novi Pazar, Department 
                    for Psichology | 
                 
                 
                  | Basket Coach Board | 
                  Ladislav Ratgeber, Ratgeber Academy, Pecz, Hungary | 
                 
                 
                  | The Design and Implementation of a Computerized Adaptive 
                    Test for Student Testing in C++ and Java Exam | 
                  Sanja Maravić Čisar, Subotica Tech/Department of Informatics, 
                    Subotica, Serbia 
                    Dragica Radosav, University of Novi Sad/Technical Faculty 
                    “Mihajlo Pupin”, Zrenjanin, Serbia 
                    Predrag Pecev, University of Novi Sad, Faculty of Sciences, 
                    Dept. of Mathematics and Computers Sciences, Novi Sad, Serbia 
                    Robert Pinter, Subotica Tech/Department of Informatics, Subotica, 
                    Serbia 
                    Petar Čisar, Telekom Srbija, Subotica, Serbia | 
                 
                 
                  | Application of information technologies in the process of 
                    researching the market and planning future offer of service 
                    enterprises | 
                  Biljana Lazić, Jasmina Markov and Miloš Lutovac, Visoka 
                    poslovna škola strukovnih studija Novi Sad | 
                 
                 
                  | The Importance of E-business in Supply Chain | 
                  Milićević Nikola, Leković Sonja, Ekonomski fakultet Subotica, 
                    Subotica, Srbija | 
                 
                 
                  | Diffusion of innovation and adoption of workflow management 
                    system in small enterprises | 
                  Metka Zemljič, Maribor, Slovenia | 
                 
                 
                  | Manage business with Computer | 
                  Šemsudin Plojović, Internatinal University of Novi Pazar, 
                    Department for Economics 
                    Džemail Zornić, Internatinal University of Novi Pazar, Department 
                    for Comuter Science 
                    Enis Ujkanović, Suad Bećirović, Internatinal University of 
                    Novi Pazar, Department for Economics | 
                 
                 
                  | Using alfresco CMS for storage and searching of documents 
                    in small and medium enterprises | 
                  Goran Savić, Južnobački upravni okrug, Novi Sad | 
                 
                 
                  | Tools for generating web site traffic | 
                  Prof. Nada Sekulovska Ph. D., Prof. Saso Josimovski Ph. 
                    D. and MA Mila Zibak, University Ss. Cyril and Methodius in 
                    Skopje, Faculty of Economics-Skopje, Republic of Macedonia | 
                 
                 
                  | Supply Chain Management as a Key Factor for Improving Macedonian 
                    SMEs’ Competitiveness  | 
                  L. Pulevska Ivanovska, University “Ss. Cyril and Methodius”, 
                    Faculty of Economics, Skopje, MacedoniaS. Ivanovski, University 
                    “Goce Delcev”, Military Academy “General Mihajlo Apostolski”, 
                    Skopje, Macedonia | 
                 
                 
                  | ERP: Myth or Fact?  | 
                  N. Ugrinoska, Central Cooperative Bank / Head of Project 
                    Management Office, Skopje, Macedonia | 
                 
                 
                  | The Cloud Computing Benefits And Concerns For SMEs  | 
                  Željko Jungić, Bojana Strunić, Telekom Srpske a.d., Banjaluka | 
                 
                 
                  | Business consulting model for SME in South Eastern European 
                    Countries  | 
                  Zoran Ćosić, Statheros ltd., Kaštel Stari, Croatia 
                      Jasmin Ćosić, Ministry of interior Una Sana Kanton, Bosnia 
                      and Herzegovina 
                     | 
                 
                 
                  | AntNet-R: Ant Colony Optimization Based Routing Algorithm | 
                  K.Kotecha, Computer Dept A.V.Parekh Tech. Institute, Saurashtra 
                    University, Ahmedabad, India 
                    P. Kotak, Nirma Institute of Technology,Nirma University, 
                    Ahmedabad, India | 
                 
                 
                  | Machine Learning Algorithms for Business Decisions | 
                  O. Stanciu, A.Cojocariu, ”Tibiscus” University of Timişoara, 
                    Faculty of Economic Science, Timişoara, Romania | 
                 
                 
                  | Application of technical analysis on the Forex online trading 
                    (Case study) | 
                  M. Jovanovic, A. Savic, N. Kojic and M. Kragovic, ICT College 
                    of vocational studies, Belgrade | 
                 
                 
                  | Information Technology Adoption and Implementation in Small 
                    and Medium Enterprises | 
                  Slavoljub Milovanovic, University of Nis, The Faculty of 
                    Economics, Nis, Serbia | 
                 
                 
                  | Stigmergy Processes In Web Based Information Systems And 
                    Their Role In The Development Of Small And Medium Sized Enterprises | 
                  Gordana Radic, Zivana Kljajic and Sinisa Kljajic, Paneurpoean 
                    university Apeiron, Banjaluka, BiH | 
                 
                 
                  | The Importance of English as a Global Language for Small 
                    and Medium-Sized Enterprises | 
                  Diana Prodanović-Stankić, University of Novi Sad, Faculty 
                    of Philosophy, English Department, Novi Sad, Serbia | 
                 
                
                  | Good WEB Design for restourant can increase his marketing 
                    and business | 
                  Manovska Ljubinka, South-west University “Neofit Rilski” 
                    - Blagoevgrad, Faculty of Philosophy, Blogoevgrad, Republic 
                    of Bulgaria 
                    Stamatoski Antonio, University “St. Kliment Ohridski”- Ohrid, 
                    Faculty of Technical Sciences, Bitola, Republic of Macedonia 
                    (FYROM) | 
                 
               
              15.45-16.15 Poster session 2
              
                 
                  Chairman: 
                      Dragica Radosav, Brtka Vladimir   | 
                 
                 
                  | Business Rules Management In Distributed Information 
                    System - Risk Analysis | 
                  Lj.Kazi, B.Radulovic, University of Novi Sad, 
                    Technical faculty "Mihajlo Pupin", Zrenjanin, Serbia 
                    U. Phulphoto, PAF-KIET University, Karachi Institute of Economics 
                    and Technology, Karachi, Pakistan | 
                 
                 
                  | Web Application Design For Business Process Analysis And 
                    Improvement | 
                  Zlatica Korkaric, University of Missouri - St. Louis,Saint 
                    Louis, Missouri, USA 
                    Eleonora Brtka, Technical Faculty “Mihajlo Pupin”, Zrenjanin, 
                    Serbia | 
                 
                 
                  | Bose-Einstein condensation and a free-market economy | 
                  Marijana Brtka, Centro de Matemática, Computação e Cognição, 
                    Universidade Federal do ABC, 09210-170 Santo André, São Paulo 
                    (SP), 
                    BrazilVladimir Brtka, Technical Faculty “Mihajlo Pupin”, Zrenjanin, 
                    Serbia | 
                 
                 
                  | Evaluation Of Algorithmic Strategies For Trading On Foreign 
                    Exchange Market | 
                  Velibor Ilić, PhD, Department of Computer Science and Software 
                    Engineering, University of Canterbury, New Zealand 
                    Vladimir Brtka, PhD, Eleonora Brtka, MSc, Technical Faculty 
                    “Mihajlo Pupin”, Zrenjanin, Serbia | 
                 
                 
                  | Business Performance Benchmarking based on Medical Services 
                    Data: Gynecology Clinics Case | 
                  Lj.Kazi, Z. Kazi, M.Nikolić, Technical Faculty “Mihajlo 
                    Pupin”, Zrenjanin, Serbia 
                    Lj. Bursić, Private gynecology clinic “Dr Ljiljana Bursić”, 
                    Zrenjanin, Serbia 
                    N. Hrnjak, Private gynecology clinic “Dr Nada Hrnjak – Eremić”, 
                    Zrenjanin, Serbia | 
                 
                 
                  | Elements of The Customer Satisfaction Model in The Republic 
                    of Serbia’s Economy | 
                  Dragan Cockalo, Dejan Djordjevic, Sanja Stanisavljev, Technical 
                    Faculty “Mihajlo Pupin”, Zrenjanin, Serbia 
                    Melita Ćoćkalo-Hronjec, High school "Laza Kostic", 
                    Novi Sad, Serbia | 
                 
                 
                  | Information system for school libraries | 
                  Zdravko Ivankovic, Dejan Lacmanovic, Dragica Radosav, University 
                    of Novi Sad, Technical faculty "Mihajlo Pupin", 
                    Zrenjanin, Serbia 
                    Predrag Pecev, University of Novi Sad, Faculty of Science, 
                    Novi Sad, Serbia | 
                 
                 
                  | Communications in Distributed Software Project Management | 
                  Lj. Kazi, B. Radulović, D. Ivin, University of Novi Sad, 
                    Technical faculty "Mihajlo Pupin", Zrenjanin, Serbia 
                    M. Bhatt, University of Mumbai, R.D. National College, Mumbai, 
                    India 
                    S. Gheeya, SUPINFO Institute of Information Techology, Grenoble, 
                    France | 
                 
                 
                  | Application Of The Test In Testing Program | 
                  Branko Markoski, University of Novi Sad, Technical Faculty 
                    "Mihajlo Pupin", Zrenjanin, Serbia 
                    Predrag Pecev, University of Novi Sad, Faculty of Sciences, 
                    Dept. of Mathematics and Computers Sciences, Novi Sad, Serbia 
                    Zdravko Ivanković, University of Novi Sad, Technical Faculty 
                    "Mihajlo Pupin", Zrenjanin, Serbia 
                    I. Setrajcic, University of Novi Sad , Department of Physics, 
                    Faculty of Sciences, Novi Sad, Serbia 
                    J. Setrajcic, University of Novi Sad, Faculty of Sciences, 
                    Dept. of Mathematics and Computers Sciences, Novi Sad, Serbia 
                    Stamatoski Antonio, University “St. Kliment Ohridski”- Ohrid, 
                    Faculty of Technical Sciences, Bitola, Republic of Macedonia 
                    (FYROM)  | 
                 
                 
                  | AJAX web application for basketball statistics | 
                  P. Vasiljević, Faculty of Technical Sciences, Novi Sad, 
                    Serbia 
                    Z. Ivanković, University of Novi Sad, Technical Faculty "Mihajlo 
                    Pupin", Zrenjanin, Serbia 
                    Z. Milošević, Faculty of Sport and Physical Education, Novi 
                    Sad, Serbia 
                    P. Pecev, Dept. of Mathematics and Computers Sciences, Faculty 
                    of Sciences, Novi Sad, Serbia 
                    B. Markoski, University of Novi Sad, Technical Faculty "Mihajlo 
                    Pupin", Zrenjanin, Serbia | 
                 
                 
                  | Collecting statistical data in basketball | 
                  B. Markoski, M. Ivković, University of Novi Sad, Technical 
                    Faculty "Mihajlo Pupin", Zrenjanin, Serbia 
                    P. Vasiljević, Faculty of Technical Sciences, Novi Sad, Serbia 
                    P. Pecev, Dept. of Mathematics and Computers Sciences, Faculty 
                    of Sciences, Novi Sad, Serbia 
                    Z. Milošević, Faculty of Sport and Physical Education, Novi 
                    Sad, Serbia | 
                 
                 
                  | Virtualization for Small and Medium Sized Enterprises | 
                  Dalibor Dobrilovic, Vesna Jevtic, University of Novi Sad/Technical 
                    Faculty “Mihajlo Pupin”, Zrenjanin, Serbia | 
                 
                 
                  | NFC Technology for the Optimization of Business Processes | 
                  Dejan Lacmanovic, Izabela Lacmanovic, University of Novi 
                    Sad/Technical Faculty “Mihajlo Pupin”, Zrenjanin, Serbia | 
                 
                 
                  | Adaptation Of Web Portals | 
                  Dragica Radosav, Branko Markoski, Zdravko Ivankovic, Dijana 
                    Karuović, University of Novi Sad, Technical Faculty “Mihajlo 
                    Pupin”, Zrenjanin, Serbia 
                    Branka Dobranic, JP Srbijagas, Serbia | 
                 
                 
                  | Pilot Study Of Teleultrassound Exem Over Low-Bandwidth Internet 
                    Links: Feasibility Of Clinical Application | 
                  Dobrivoje Martinov, Units for scientific-educational researches, 
                    Department for quality and scientific-educational researches, 
                    General Hospital “Djordje Joanovic”, Republic Serbia, University 
                    of Novi Sad/Technical Faculty “Mihajlo Pupin”, Zrenjanin, 
                    Serbia 
                    Zoran Ignjatov, Units for scientific-educational researches, 
                    Department for quality and scientific-educational researches, 
                    General Hospital “Djordje Joanovic”, Zrenjanin, Republic Serbia 
                    Jasna Mihailovic, Oncology Institute of Vojvodina, Sremska 
                    Kamenica, Republic Serbia, University of Novi Sad/Technical 
                    Faculty “Mihajlo Pupin”, Zrenjanin, Serbia 
                    Branko Markoski, Miodrag Ivkovic, Milan Pavlovic, University 
                    of Novi Sad/Technical Faculty “Mihajlo Pupin”, Zrenjanin, 
                    Serbia | 
                 
                 
                  | E-banking as a profitable activity | 
                  Jelena Radanov, Aleksandra Jović, Technical Faculty “Mihajlo 
                    Pupin”, Zrenjanin, Serbia | 
                 
                 
                  | How to gain customers’ loyalty? | 
                  Aleksandra Jović, Jelena Radanov, Technical Faculty “Mihajlo 
                    Pupin”, Zrenjanin, Serbia | 
                 
                 
                  | The Rexx Enterprise Support Software System | 
                  Martin Jovanović, University of Niš, Faculty of Electronic 
                    Engineering, Niš, Serbia 
                    Slavoljub Jovanović, Marko Jovanović, NovaCom, Niška Banja, 
                    Serbia 
                    Višnja Ognjenović, University of Novi Sad, Technical Faculty 
                    “Mihailo Pupin”, Zrenjanin, Serbia | 
                 
                 
                  | Business Decision Making by Systematic Syntactic Classification 
                    of Objects | 
                  Visnja Ognjenovic, Eleonora Brtka, University of Novi Sad, 
                    Technical Faculty “Mihailo Pupin”, Zrenjanin, Serbia 
                    Martin Jovanovic, University of Niš, Faculty of Electronic 
                    Engineering, Niš, Serbia 
                    Vladimir Brtka, Ivana Berkovic, University of Novi Sad, Technical 
                    Faculty “Mihailo Pupin”, Zrenjanin, Serbia | 
                 
                 
                  | CRM 2.0 - Creating New e-business Value for SMEs | 
                  Miodrag Ivkovic, Dusanka Milanov, University of Novi Sad/Technical 
                    Faculty “Mihajlo Pupin”, Zrenjanin, Serbia 
                    Vojislav Genić, Atos, Serbia | 
                 
                 
                  | Legal Protection for Software in Serbian Law | 
                  N. Ljubojev, Technical Faculty “Mihajlo Pupin”, Zrenjanin, 
                    Serbia | 
                 
                 
                  | Application of marketing to education | 
                  Doc.dr Ivan Tasic, Novi Sad University, Technical Faculty 
                    "Mihajlo Pupin", Zrenjanin 
                    Msc Jelena Tasić, Informatics teacher, Primary School "Mihajlo 
                    Pupin" ,Veternik 
                    Dipl.ecc Dajana Tubić, Economic – Businees School, Odžaci | 
                 
                 
                  | Use Of Information Communication Technology In Local Government 
                    Through The Module Registry Office | 
                  Šimak Nikoleta, Municipal Government“, Kovačica, Serbia 
                    Pardanjac Marjana, Egić Branislav, Technical Faculty “Mihajlo 
                    Pupin”, Zrenjanin, Serbia | 
                 
                
                  | The importance of the Internet and social networks in the 
                    improvement of Communications | 
                  Erika Eleven, Dragana Glusac, Dijana Karuovic, Dragica Radosav, 
                    University of Novi Sad, Technical Faculty “Mihailo Pupin”, 
                    Zrenjanin, Serbia | 
                 
               
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